When dealing with one of life’s biggest decisions (buying/selling real estate), Lilli helps makes the process smooth, organized all with such professionalism and class. Lilli is very responsive, provides helpful insight and information in making a decision, and really puts the client’s best interest first. I would highly recommend her for anyone’s real estate needs and am confident she will make your process as seamless as she did for us!
Lilli is amazing! My husband and I were first time home buyers looking for a realtor and we found Lilli from online reviews. I am so glad that we found her and had the pleasure of working with her. Lilli is a very knowledgeable and professional realtor. She provided us with helpful advice and she made the home buying process very easy and seamless for us. She helped us narrow down the location and type of house that we were looking for, and she was very responsive to our emails and phone calls. The whole home buying process took about 7 weeks. I was so impressed by how fast and smoothly everything went.
We also had a difficult seller but Lilli was able to push for our needs. After we closed, Lilli helped us find various companies/people for some home improvement projects that we wanted work on. I would definitely use Lilli as my realtor again. Thank you Lilli for all your hard work, and for everything you did for us!
This review is for Lilli selling our place. She is phenomenal.
Background: Just prior to switching to Lilli, we had purchased a property with a long time realtor friend, but unfortunately had a miserable experience, beginning to end. We had to sever ties. Our realtor pretty much abandoned us mid purchase, was even MIA at closing. It felt like him giving us a spoon, him telling us to dig a hole to build a pool and him saying later that he helped us after we struggled and figured out how to build a pool some other random easier way. Easier than a darn spoon.
We yelped and found Lilli.
Introduction: Lilli is this happy smiling confident lady when she met us at our property. Her presentation was impressive. She went over her sales techniques and her very thoughtful approach with her clients. We were skeptical coming from such a long standing relationship with a realtor we eventually completely lost confidence in. We were coming to her heartbroken in a sense.
Finding a buyer: Lilli had comps our first meeting, but we questioned her comps and she didn’t blink. She kept us updated. She did what she said she would do. The communication was amazing. She advertised with phenomenal pictures, video, networked hard, asked for suggestions, gave suggestions, each week was at least 2-3 emails from her, even if activity was slow, just to let us know she was on it. She hustled. She listened.
Buyer: short story, she worked it. We sold in about 2 months after switching our property over to her.
She congratulated us profusely, very very kind gifts including a donation to the humane society in our honor. How awesome is that? Our rescues gave her paws up. Lol.
Lilli is THE BEST Realtor on EARTH!!! We had a very challenging sale in that the buyer’s agent never returned phone calls and the mortgage company lied constantly about the status of the loan for months. Lilli had to do push, push, push and follow up after others involved in the transaction just to get them to do their jobs. In my opinion, she not only deserved her commission 10 fold, but she also deserved the buyers’ agent’s commission because she had to do that realtor’s work too. If I ever have to sell or buy another house in her area, the only realtor I will call is Lilli Stevens!!!
I can’t say enough about how helpful Lilli has been. I live in Connecticut and I needed to clean out and sell the Florida home of my elderly aunt. I never met Lilli face to face but I can honestly say that she made a difficult situation seem like a breeze. She is extremely good at communication. She made great suggestions and I always knew exactly where everything stood at all times. The whole process from beginning to end took three months. I never had to take a trip down to Florida to handle any of it. Everything was done remotely. Being I am also caring for my elderly mother here in CT, the ease and the speed of the process was a God send. I would recommend Lilli to anyone needing to sell their home.
We moved down to Ft. Lauderdale from out-of-state due to my husband’s work. After much thought and discussion, we decided that it would be a better investment to buy (vs. renting). Though we had some friends who offered to recommend realtors, we did our own research and found Lilli. She had great reviews so we decided to give her a try– I say “try” because as we all know, reviews on the internet are not always the most reliable…
Since day one, Lilli has offered invaluable advice with regards to any and all aspects of home buying. With it being our first home, we were very anxious and wanted to make the perfect purchase. Lilli was sensitive and understanding to our needs and offered guidance where we were lacking. She made sure that she gave us all of the information and resources we might need (and more) to make the best decision possible. To my surprise, she always told us to take our time and really make sure that we knew what we wanted. She was never pushy or tried to sell us on anything– instead, she encouraged us to be thoughtful and decidedly resolute before proceeding with any and all decisions. She was always happy to take us to view any and all of the homes (there were a lot of them) we were interested in– she really made us feel like we were her only and most important clients (though I know she was super busy and had a lot of other people she was taking care of).
Lilli is an honest person that really cares about people and understands that the best thing she can do for her business is to earn the trust and respect of her clients (hello, referrals!). Lilli always went, and continues to go above and beyond for us. Two months after our purchase and we are still in contact with her! She is always ready with recommendations for any contractors we might need (which she receives NO benefit from, might I add) and has a wealth of knowledge, ready to answer any questions we might have (pet peeve: when you ask someone a question and they give you some BS wrong answer because they are too lazy to look it up, and/or because they want to seem like they are SUPER informed and know everything, when in fact, they don’t). Even all of the people she has referred us to have been excellent and stand-up people in general.
What could have been a very daunting and stress-filled experience was seamless, thanks to Lilli’s professionalism, years of experience, genuine concern for others, and unrelenting work ethic. She was always reachable (via phone, text, email, etc.) and made sure to be very clear and communicative. I have yet to meet someone who is as responsive as she is…! I absolutely recommend her to any and every person who is interested in purchasing a home in the Broward county area.
My wife and I were first-time homebuyers. We were coming from NYC so we knew nothing about the South Florida market, but through Yelp, we found Lilli. We can’t say enough about Lilli. She isn’t someone who views her job as a way to make money off of people, but to ultimately serve her clients and ensure that they are happy. It is incredibly refreshing to meet someone who cares so deeply about their craft and for other people. Lilli helped us understand the various neighborhoods of Broward county and allowed us to explore them for ourselves. That was great advice bc no matter how nice the pictures are, driving through neighborhoods is such an important part of “feeling at home”. I’ve never met someone so prompt with emails, phone calls, etc. What I’ve come to learn is that in South Florida…that is a very rare trait. She is incredibly organized and does everything she can to reduce the anxiety that the homebuying process naturally causes. She answered all of our questions about the process and really educated us on the pros and cons of various decisions. I felt she was very objective and helped us consider all aspects of our purchase. But beyond being our real estate agent, Lilli finds a way to bond with you as a friend and confidant. Buying a home is a very intimate experience and knowing that you have someone that you can trust and is looking out for your best interest is very comforting. Even after we bought a home, Lilli has helped us find various people to help service our home, whether its an electrician, flooring, or other renovation projects. And she doesn’t get any kickbacks, she just does this because she wants her clients to have the best service and work with the best people in the industry. My wife and I are so grateful that we were able to find Lilli. For those of you who are scouring the internet and reading review after review of various real estate agents, trust me when I say, you don’t need to look any further. You will be glad you went with Lilli, and after you buy your home, you will find yourself writing the same sort of review about her.
As all have written, stop wherever you are and hire Lilli!!!!! You will get no better than she. She is the most professional, responsive business partner we have ever met. We relocated to Hollywood in Feb 2016 from NJ. Leasing a condo for a year, thought we would have a lot of time. Not true. We knew we wanted a home, not a condo….and Lilli would not fail us. She listened to what we really wanted. She treated us as if we were her only clients…responding quickly at all hours, even when we were not sure of what the future would bring with the many disappointments. She was honest the whole way through. As others have said, she guided other realtors through the process to help them, which helped us. Moving from another state to a state with many different rules was daunting. Add in flood and wind insurance due to us wanting to live by the ocean….quite an adventure. We had two contracts prior to the third home, which we purchased. Despite the first two not going through due to expensive roofing repairs needed…she continued to keep our spirits up and help us find the ultimate best home for us. She knows the area very well. Her recommendations for professionals needed for our home…are great. We would have been lost without her. She keeps you first and foremost at all times. We are so happy that she will forever be with us when we need. Do yourself good….be with the best. We now own our home…and couldn’t be happier. Thank you Lilli! Carol and Ernie
My experience buying and selling real estate with Lilli Rachel Stevens has been nothing short of stellar. Lilli is an amazing realtor … and now friend. From the word go, she’s always kept me informed and educated in the buying and selling process. She’s thoughtful, caring and goes about my business … like it were her own. She knows the ins and the outs of the industry and was with me every step of the way. I couldn’t have asked for a more competent realtor. Makes me want to get into the home flipping arena, just so we can “work” more together. Seriously, Lilli is a GEM!
Stop. This is the realtor you’re looking for… We had to sell our Hollywood beach apartment in the middle of meetings in Europe, a mountain of work, and while starting a whole project on the other side of the state. We needed a realtor that was going to be on top of things for us, so that we could focus on all the other stuff. Having had some experiences in the past where I ended upn doing as much or more work than the realtor, I knew I had to look hard this time. Based on the amazing reviews, we went with Lilli. We didn’t regret it for a second. She handled everything, and supplied us with constant updates on what was going on.
The best part however, is how she was on top of communications with the horrid HOA. I won’t go into detail, but you could write real estate horror stories with everything that happened. Lilli handled it all with a sense of humor and incredible patience. I imagine many others would have croaked under all the nonsense, but she just kept looking forward and for solutions.
Thanks so much for all the help, Lilli. We’ll definitely be recommending you to everyone we know.